Skip to Main Content

Electronic Greenslips

Hein’s Electronic GreenSlips is the next generation of the traditional Greenslips that were sent for decades via postal mail to law libraries throughout North America.

Help Resources

HeinOnline Support Resources

At the core of the Hein Company’s mission is our dedication to providing the best customer service in the industry. To provide the most accessible and user-friendly HeinOnline experience, we’ve made several resources and a dedicated Support Team available for your use. 

  1. Knowledge Base: This first stop for HeinOnline knowledge answers FAQs, offers tips and tricks, provides links to guides and videos, and more.
  2. YouTube: Find how-to videos for the various HeinOnline collections, general searching, and navigating videos, as well as other useful tips and tricks for using HeinOnline.
  3. Live Chat: For quick answers, we encourage subscribers to start a one-on-one chat with a dedicated HeinOnline support specialist.
  4. Phone Support: Fast, friendly, and personal customer service and support is available by phone during business hours.